NOVUS Glass of Spokane

Had to have cracked windshield replaced. Went into location scheduled appointment. Young gal at front desk very friendly very effective. Came in on day of appointment and dropped off car a little early; vehicle was ready before they said it would be. Will come back here next time I need my windshield replaced. They handled the insurance claim. I just paid my deductible straight to this Shop.

Developed crack in RV windshield in Alaska and taped up to hopefully hold until returned to US. Worked with insurance, who were not helpful in finding place to repair. Had used Novus years ago when similarly had crack in windshield. Called them and Terri handled everything (including dealing with insurance company). Arrived at appointment, glass was there and Matt did exceptional job of replacement of windshield. Even fixed a few minor chips and seal. Professional service all around—definitely recommend the business.

Our Ford F150 suffered a serious break going through Coeur d'Alene when a semi threw a rock at us. Novas got us in the next day and it was done by noon. Very impressed with how they accommodated us as we were 1500 miles from home when this happened. Service representative was great! Very cordial and made getting this unpleasant situation behind us an easy process. Thank you !

I have turned to Matt and Novus Glass for all of my auto glass needs for years. I have always received excellent service and their workmanship has been top-notch as well. Thank you for continuing to do great work.

It was late afternoon when I had a rock chip my windshield. The CDA location was booked up but they offered to get me in right then at the Spokane location. The front desk ladies couldn’t have been nicer and the work was very professionally done. I wouldn’t have had the time to get it repaired for another week if Novu hadn’t been so accommodating, and I definitely would have been paying for a new windshield. Thank you so so much!