Mountainside Fitness Chase Field

I’ve been a member at this location for 4+ years and the manager is a sweetheart! She’s friendly welcoming professional and always makes being a manager her priority which includes the cleanliness of the gym and tending to the members. She’s one of the main reasons I stay with Mountainside; primarily this specific location. The staff always greets you on the way in & out. I recommend Mountainside. I always promote supporting local!

Mountainside Fitness at Chase Field offers an exceptional gym experience that stands out as one of the best I've encountered. The deliberate and considerate approach taken by the leadership and design team is evident in every aspect of the facility. From the well-thought-out layout to the thoughtful provision of smoothie options and healthy snacks, the attention to detail is remarkable. The trainers, Jack and Johnny, bring expertise and support that significantly enhance the fitness journey. The unique setup of cardio equipment facing the outdoors at Chase and Tempe locations adds a refreshing touch to workouts, providing a motivating environment. The visual inspiration and well-maintained lockers further contribute to a positive experience. Mountainside Fitness has been instrumental in propelling me forward on my health journey, and I can't recommend it enough. While parking was occasionally a challenge, the on-site downtown parking at the Chase location was well-managed, showcasing their commitment to providing a holistic and convenient fitness experience.

Best gym experience I have ever had. I really got the sense that the leadership and design team was very thoughtful in the creation of each location. Loved the trainers of Jack and Johnny, the option to grab a smoothie or other healthy snack on my way in or out and how especially at the Chase and Tempe location the cardio equipment faces the outdoors! There is also visual inspiration and encouragement, and great lockers. My experience with Mountainside has truly helped me forward in my health journey. Can’t recommend enough!! Only once (amidst many trips) to the Chase location did I not find parking. I had expected it to be harder and their parking lot onsite downtown made it genuinely great for parking (see—they’ve thought of it all!)

Manager is extremely rude didn’t quite catch her name she was an older lady, she only talked to us for about one minute and all she said was why are you here if you don’t want to membership. We came in with the five day pass after traveling up to look at our new apartment, and of course, potentially find a new gym for when we move in the next couple of months when she saw that my boyfriend that came with me was not interested in a membership, since he has a gym at work , she said why are you here? We don’t do passes for people who don’t wanna membership in the most condescending way, I completely understand that free passes essentially lead to purchasing a membership however, nowhere on the website, did it say that we could purchase a day pass, which I would’ve been more than happy to but she never gave us the option either. She said she would let us work out for the day as a courtesy however she didn’t seem happy about it at all. The gym itself was clean and well equipped however I had a bad taste in my mouth my entire workout from the entire interaction that I just wanted to leave .As someone was thinking about joining for myself I would steer clear if this is how they welcome anyone coming into the gym , we viewed a different gym not to far away that had a much more pleasant experience and the price was about the same, if this is who you have representing your company , I highly suggest in some more customer based and sales training **May I add that the employee that was originally helping us was very sweet and welcoming. However, when he stepped away to take a copy of our IDs is when the manager came up to us did not introduce herself nothing just asked why are you here if we don’t want a membership which she didn’t even ask me she only looked at my boyfriends card.

I have been going to this gym for about a year now. Probably wasted a lot of money just using YMCA equipment. Paid $55 a month for nothing. Got a new membership at EOS spending half the price for more perks. Very rude management and employees. No communication at all with staff.