Majestic Auto Body

Incompetent and negligent. CAUTION. We had our Tahoe worked on by them after an accident and not only was their final repair bill almost double their bid, but I had to take it back for multiple problems. -the back window allowed lots of water in because they didn’t put the seal on right. Took it back. -the front wheel was damaged by them and needed to be replaced (I caught this before picking up after repair). -pieces to hold the tow hitch cover on were removed and not replaced resulting in the cover falling off. They had to order this piece. not a huge deal. -there were vibrations on the highway still after the accident repair. They didn’t check a wheel I initially expressed concern being damaged. I had to come back and they said they needed to replace it because it was so bad. Then after they replaced it, it was making a metallic sound at low speeds. They came up with some excuse about chrome covers being loose and wanted me to take it to their wheel place if I wanted it fixed. By this time I fed up with the hassle and time I’ve had to chase them to get things done right the first time so I didn’t bother. BIG MISTAKE I learned tonight. When I went to put on our winter wheels tonight, I pulled off the lug nut covers, which cover over all 6 lugs so you don’t see them, and find TWO of my lug nuts were not attached at all. They had come off. Multiple other nuts were hand tight. My 5 yo could have removed them. NEVER TRUSTING THEM AGAIN. Sure they used someone else to do the wheels. They weren’t looking out for their customer by double checking their work. A customer shouldn’t have to do their quality and safety checks. The guy they had helping me was very professional.

They where very proffesional and kind. They communicated well and gave me updates anytime I called. I had them replace my bumper and my hitch on my truck after I got rear ended and they also fixed some dents and chipped paint on the bed where my bumper hit it during the accident. The quality of work was excellent.

Everybody we spoke to was extremely helpful. I really appreciated how welcoming everyone was. It always felt like we had someone that wanted to help not just do their job. Phone calls were answered everytime. If someone wasn't aware of the situation they had someone reach out that knew exactly what was going on in a timely manner. I was impressed with Majestic the moment the tow truck driver took immediate initiative. Thank you Majestic auto body. You put us at ease in a horrible situation.

Majestic was so helpful and friendly. I would definitely use their services again.

Kahn and the crew at Majestic are top rate! After kitting a deer with our '22 Ford Explorer, Kahn brought the tow truck 2.5 hours up to us, and hauled the car back. Service and communication was top-rate, they took on all the hassle with my insurance, and the repairs were done professionally and comprehensively. Can't recommend enough! Thanks Majestic!