MG TUXTLA

I recommend you never buy a car from this brand and even less from this agency. Last year my mother bought the Zs, a few months later they cloned her invoice and she realized because the owners of another truck marked her that the invoice was in her name and they could not file it, the advisor knew all the information about my mom or some internal employee who had access to these and took out an invoice in another state with a stolen truck and had all the data from my mom's car. Just this week, 2 months after it was purchased, the truck no longer wanted to start. They lent us a battery to check if that was what it was and it didn't start either. When we were tired and after very bad telephone service, we took the car by tow truck to the agency (which we had to pay for), they checked it and said it was the battery, we commented that it wasn't that since another one was tested and they insisted that it was That and that you had to pay almost 5,000 pesos to get a new one and with that we could take the car, my mom paid instantly since it is her only means of transportation and she needs it to go to work. minutes after paying they tell you that the car has to stay because they are going to check some lights on the dashboard to which we very annoyed pointed out that according to it was only the battery and that according to them it was the only thing that was failing (although it only has The car has been used for 1 year, 2 months, I don't understand how the battery failed with such little use) so they only assured payment for the battery and later commented that maybe there was something on the dashboard and that the car had to be serviced for who knows how many days. more and who knows now that another damage may have and that surely we have to pay because the guarantee is just an advertisement that they mention so that you fall and then you are regretting buying these Chinese cars that just after the year are no longer going to work. Really save yourself a lot of courage and buy from another brand since it is not only the failure of the vehicle but also the theft of data by the hands of your employees that even get you into legal trouble.

Terrible combination, Chinese car, Tuxtleca agency, I bought a ZS on May 16, I went to the workshop on June 16 (one month) due to a failure in the brake module, today, July 7, they do not receive the spare part and there is no support with a substitute car or Neither does any of the agency, they just drag their feet on the matter, that's why the promotion of a 7-year warranty

The manager told me that the vehicle warranty would only be valid if I bought the car with his financier. This is coming with the intention of buying (down payment) and approved financing with a better interest rate. Other MG agencies do not do this.

Horrible customer service from the sales advisor to the service area. They are "economical" cars but neither the brand nor the agency are worth it.

Good service, the cars are excellent but they must have technicians or assemblers because I cannot install speakers because I lose the warranty and you do not have technicians or if I want my electric mirrors I cannot because there is no one to install them at the agency and I lose warranty. YOU MUST HAVE TECHNICIANS FOR EVERYTHING ELECTRICAL SO YOU DON'T LOSE GRANTS