Luxe Dry House

Edited: received a call from the owner who apologized for this experience. I appreciate that so much. My prior three experiences here were phenomenal. I understand that the young ladies working there that night did not reflect the professionalism of the entire salon. Prior review: I arrived at 5:17 on Thursday, December 21, 2023. The front desk attendant asked what service I wanted and I asked for a hair wash. She turned to two young ladies and asked who wanted to do it. Both stated they had dinners to go to and could not do it. The front desk attendant then said, “Sorry we close in 40 minutes so we can’t do it tonight.” I understand changing business hours (the door says 7 but she said they close at 6 now) but I do not understand turning away a customer 40 minutes before closing. I am truly disappointed.