Jiffy Lube

Acknowledgement to Amber, who interacted with me on our oil change. She recommended Synthetic Oil Blend, and other repairs but was not pushy. She also let me know of Jiffy Lubes policy of a top-off policy if oil gets low. Thanks for the quick, thorough, efficient and friendly service.

Customer service at Jiffy Lube is awesome! They pull your car into the bay and you can sit and relax in their lobby while they service your car. I will definitely be back.

It literally feels like I'm taking my car to the doctor's office. I love how they have a presentation of my car's health and explain it. They are so patient and knowledgeable. The Associate's don't force you into anything and will even recommend outsource companies to your benefit.

It’s rare to come across customer service like I received today. It was a privilege to go into this business and be greeted with such enthusiasm and motivation to help me and my family with our automotive needs. I was particularly impressed by the entire Jiffy Lube staff’s ability to handle all of my needs and to communicate their recommendations and solutions effortlessly. I won’t use any other business for my automotive needs for as long as I live in the Huntsville area. I walked in a stranger and walked out knowing that I had made some new friends who could be trusted to handle any problems that may arise, as well as provide expert services and the best customer service I have seen in years. Thank you to everyone I was able to speak with today. Richard Lowery

My car is less than a year old, 20k miles. I came in for an oil change I usually come here. The gentleman told me I need new rear brakes. But he told me I have to get all 4 brakes pads and rotors at the same time and it’s close to 600 dollars. Do they only do rear brakes, no. Why do I need new rotors when my car has only 20k miles I’m confused. “ Apparently this is their policy or they thought I was a dumb b:$(. I don’t know but I won’t be coming back. And this is the second review I’ve left that has been deleted. Do not recommend.