3/24/17 I'm sure they will find a way to delete this, but I'll try anyways to hopefully help someone from making the same mistake I did. I hired information analytics over a year ago to create an inventory management, invoicing, and customer database web page for an online business. $30,000 later and I cannot even create an invoice, make a shipping label, or manage inventory. I received no formal training, every time I went in there we just reviewed everything that needed to be changed. Apparently that was my training, even though we never even passed the point of making an invoice. I have submitted 7 multi-page word documents of questions and problems, to which I was told if I wanted them answered or any training I would have to pay them an additional $145 an hour! They are claiming the webpage is completed, but over half of it is not working! I've requested to speak with upper management several times, all requests have been ignored. Is it too much to ask to have the "finished product" working and be trained on how to use it??? I am now forced to hire an attorney to get them to complete their end of the contract.
Information Analytics is one of the best local software development teams I have had the opportunity to work with. They create beautiful web pages and their support team is brilliant. Thanks again for the service!
IA is always there with great web design and support, email filtering and all of that technical IT Stuff we just don't have the time or talent to engage in.
A wonderful business partner!
0
3/24/17 I'm sure they will find a way to delete this, but I'll try anyways to hopefully help someone from making the same mistake I did. I hired information analytics over a year ago to create an inventory management, invoicing, and customer database web page for an online business. $30,000 later and I cannot even create an invoice, make a shipping label, or manage inventory. I received no formal training, every time I went in there we just reviewed everything that needed to be changed. Apparently that was my training, even though we never even passed the point of making an invoice. I have submitted 7 multi-page word documents of questions and problems, to which I was told if I wanted them answered or any training I would have to pay them an additional $145 an hour! They are claiming the webpage is completed, but over half of it is not working! I've requested to speak with upper management several times, all requests have been ignored. Is it too much to ask to have the "finished product" working and be trained on how to use it??? I am now forced to hire an attorney to get them to complete their end of the contract.
6 years ago0
Information Analytics is one of the best local software development teams I have had the opportunity to work with. They create beautiful web pages and their support team is brilliant. Thanks again for the service!
5 years ago0
IA is always there with great web design and support, email filtering and all of that technical IT Stuff we just don't have the time or talent to engage in. A wonderful business partner!
5 years ago0
Very helpful company! I just had training today and it was very productive and easy to learn!
4 years ago0