In-Shape Family Fitness

I go in and there's 20 people waiting to download the new app to be able to get in. I download the app the waited another 5 minutes for nothing. Told we needed a number and had to wait in line for it. I don't have time to wait 30 minutes to get in to workout. I pay OVER $100 a Month for the Best Membership and have other gyms as well. In Shape Family Fitness just moved down the ladder on that one.

I like this gym because people are friendly, it's comfortable to be here, great atmosphere, up to date equipment, and lots to do. What I dislike is that the close so early on the weekends. They used to be open a little later. It isn't easy for me to get there before 5 on the weekends. We pay a decent amount of money, at least put the old hour's back.

I want to give a huge shoutout to Justin at Family Fitness for his exceptional work at the front desk and in managing memberships. Justin's friendly demeanor and efficiency in handling membership inquiries and concerns. He's always ready to assist with a smile, making the process of managing my membership a breeze. Kudos to Justin for his outstanding customer service and professionalism!

Manager in this facility is so rude. I canceled my membership on October 17 but she charged me for November!. I lost my rent but she doesn't care! I could be homeless but she got my $79.00 plus annual $ 49.00 just for one month using this club. She ruined my budget like HAMAS for nothing. Good luck everyone!

I enjoy the safe, family atmosphere. Both my kids enjoy basketball, racquetball, swimming and the kid's club. I am grateful for this location and the staff. Thank you!