Hospital Juaneda Muro

Awful. Treated my partner for gastroenteritis. Admitted him and just left him in a room with virtually no contact for 2 full days. Food, when eventually provided, was atrocious. I appreciate it was gastroenteritis, but every patient was served the same dry chicken and plain carrots, tasteless watery “soup”. Truly awful. Nursing staff not interested in helping non Spanish speaking patients. The only person who helped was Lynn in the patient discharging team, she showed signs of caring and an interest in helping my partner. Do NOT go to this hospital by choice or by referral, in my opinion you would be better anywhere but here.

@juanedahosp Thank you! Excellent care of our son with appendicitis. Exemplary - from swift immediate tests & quick admission to discharge to checkup & staples removal (appointment with surgeon at 9.50 today and over at 9.55! Superb!). 8 days in hospital.Constant great care from all the team, A&E, nursing team, surgical team, admin team … the lovely ladies in the coffee shop. Swift, professional, kind. #juanedamuro #juanedahospitales

Had to be treated there in the emergency reception because of an accident that happened while being on holiday. It is a private hospital but they cooperate with several big German health insurance companies (AOK, TK). The staff was super friendly and in a good mood. They also speak a lot of languages (i.e. English, German, Swedish is what I noticed) there. It only took me one hour in total to see a doctor and get the wounds cleaned and treated. I had to come back after two days for wound treatment and I experienced the same as on my first visit. Thank you!

We arrived with an injury and were quickly taken care of by nice and professional staff. Everything went smoothly and there was no problem with English. Great care from the trauma team and receptionist. Very thankful, gracias.

Can’t fault this hospital at all excellent service staff were amazing they saved my husbands life and I can’t thank them enough I would like to thank especially Dr Laura Carlos and Helen the interpreter they were very professional My husband is recovering really well and it’s all thanks to yourselves