Highlands Ranch Collision Center

Communication was excellent, including coordination prior to the drop off of our truck to make sure we did not leave it before they had all of the necessary parts. We were quoted up to 3 weeks for the repairs and they were complete in one week. All repairs were quality with absolutely no concerns. I would highly recommend this shop to anyone.

Thank you, HRCC! The Office staff and Shop crew were awesome. Communication was provided every step of the way. Repairs were completed in a timely manner and now my car looks great! They definitely live up to their motto(s), "Where a handshake is still recognized" & "Quality with a Personal Touch" ! Oh, their work has a guaranteed lifetime warranty, as long as I'm the owner of the vehicle. Nice! Definitely recommend!

Highlands Ranch Collision was recommended by the dealership, but I frankly could not get past their front desk staff. They were rude and combative. I left voicemails but wouldn't get a reply. When I got them on the phone I'd be told "I know I have a message from you. I have people in front of me in the office, you'll get a call back later". I told them my calls weren't being returned and I'd gladly wait on hold, and was told no. I'd call at the end of the day and they'd turn on their outside of hours voicemail but their office was listed as open for another 10-15 minutes. About two weeks after my estimate they finally called to schedule but by then I had found another shop, got an estimate, and was one their schedule. They were busy with hail as well but managed their workload and customer service much better.

My son was in a wreck while on vacation in Colorado. They handled everything for me with the insurance, tow company, parts challenges, etc... after the repairs were completed, they did an extensive inspection and made sure everything was in good condition for a cross country road trip. I flew out, grabbed an UBER from Denver, and met the wonderful people at the shop to pick up the truck. I drove straight 24 hours, non-stop, back to Alabama, and the truck performed flawlessly. These are great people providing great service. "Almost" worth the trip for me to get all of my service done here...😁 But even if they are too far from me for regular service, I would trust them for anyone's vehicle. Highly recommended.

HRCC was exceptional in the work that they did, and all the assistance they provided in dealing with the insurance company. The customer service was fantastic and I was always kept informed of the progress and any delays that came up. Megan was exemplary in handling everything from start to finish. I would highly recommend using HRCC.