Hello Poke

On my inaugural visit to the Foundry, I was drawn to Hello Poke amidst a sea of food options. I chose the chicken and brown rice bowl adorned with a medley of toppings with teriyaki sauce, which proved to be a flavorful choice. Complemented by the welcoming staff, the experience was a pleasant one.

The food at this place is good. I have eaten here a handful of time but the service/ staff has a lot of improvement needed. I ate here about 1pm on 1/1/24. I stood there waiting for someone to come out of the back only to find a person sitting on their phone behind the counter. I asked her if she could help me and she asked with not the friendliest tone- Oh, are you ready now? She was pretty unpleasant through the whole experience. When I got back to my table, another person I was dining with mentioned they wanted to try Hello Poke but the person was so unfriendly and unavailable, they chose a different place to eat. The Foundry has a lot of options. Knowing these are all local places, I will be choosing a different spot next time that I will feel better about supporting.

A trainee took care of me with no trainer in site. Took forever to make my bowl, wasn’t totally 100% on what the ingredients were (was confused when I asked for furikake), tried to give me the warm display cola, and then wasn’t sure how to cash me out, and asked me to wait 5 minutes to pay. Not his fault as he didn’t know what he was doing but why did they leave him on his own??? Made no sense. Train your employees!!! Food was okay. Not worth $20 but not terrible.

Visited for the first time… I will say this was not my thing. However, I won’t be biased based in this. They offer nice portion sizes in rice but are very limited on the other toppings. I’m not a fan of warm/cold food mixtures on the same plate/ bowl. The Mochi was a different experience as well. It feels like ice cream wrapped in a taffy of some sort but it is very flavorful. My spouse liked it a lot and said he would be back. Also, the staff were very nice and very efficient on my visit.

Just wasn't our fare. It had great appeal but not as flavorful as expected. The staff was very friendly and welcoming.