Hau'oli Poke Burritos & Bowls

Not recommended for boba, at all.. Ordered 4 drinks, one came out warm (milk tea with boba) and another with the wrong boba (popping instead of jelly) and the lid wasn't sealed.. the other two we didn't get at all! We were told, after they brought the drinks out, that they were out of Thai tea and the cook didn't want to make more, until tomorrow!!! They didn't know how to do a refund via our card, so they handled us $12 in cash for the 2 drinks they didn't make. Overall, not impressed. We won't be using that drink card anytime soon, for sure.

I was very disappointed with everything over all. I placed a to go order and didn’t get half of the things and they charged me for them. Also, the Boba in my drink was extremely soggy and chewy and it was kind of gross. The chicken bowl had no flavor and I also added extra stuff to it, which they did not put in there, and a side of spicy mayo they forgot as well. The fish could’ve definitely been fresher, it was kind of chewy as well and it tasted like it’s been sitting for a while, same with the crab, not good. Overall really disappointed in this restaurant. It looked really good and definitely a let down! The seaweed salad was my favorite out of all of it. I was excited to try this restaurant since it was highly rated, but I definitely don’t think it should be rated as high as it is. Came back to try the Ramen because it was highly rated. The worst I’ve ever had, I took two bites and couldn’t eat it, it was terrible. My bf thought the same and it made us both every nauseous and stomachs hurt from the few bites. DO NOT RECOMMEND!! I went inside to order this one & they forgot my sides again!! 🤣😭 I also called and told them they left out half of my stuff, and they told me to drive back the next day to get a refund for what I didn’t get, which I don’t have the time to do it. They should just put it back on my card or offer me something since they messed up me and my bfs whole dinner menu.

I love the food here but it never fails something always gets forgotten when you order online. Today no side seaweed salad and only one of the meals had all the extra I paid for. Great food but when it comes to it don't expect to get your full order.

Food is really good to me, I really like their spicy miso ramen and their boba. Service is a mixed bag. I've had previous visits where I felt welcomed and cared for, but today our server seemed... annoyed. Don't work in service if every mix-in request warrants a glare and annoyed body language. That's what made me want to write a review. Has the potential to be one of the best places in Sherman. Not perfect as-is. Coach your staff on making customers feel welcome.

If you know better this is not the place for you. The quality of ingredients is a very low tier but they did try. 🤷🏻‍♀️ Not worth it if you know what quality is but if your just dabbling into the sushi world than yeah by all means go and try it but just know these are not the same flavors you will find in gradeA meats. Cute on the inside and the boba was alright at best.