Drybar Rogers

EDIT: Darlene and Ann were kind enough to invite me back for a service with Karli and she was absolutely incredible. She did such an amazing and thorough job and exceeded my expectations. I will be booking with her moving forward. Thank you for your excellent customer service! So I honestly wasn’t going to leave a bad review but in the past 24 hours I’ve thought a lot about the service I received. I have extensions and the girl I was booked with was very inexperienced and took a very, very, very long time with drying them. It had been almost an hour into the service and only half of my hair had been dried because she was going very light and very slow. She told me she was new but finally about an hour in two different stylists had to come help her dry and style my hair because she had fallen very behind and they were all getting stressed because a party was about to come in. I told them all this is fine but the problem is that my hair didn’t receive a consistent blow out and the sides of my hair she did are incredibly frizzy because she didn’t use enough tension and to top it off quite a few of my strands came out. I don’t think I saw her even apply heat protectant just a volume spray. The fact that I had three stylists, two of whom seemed to know what they were doing but didn’t step in until the end, I don’t feel like I got the level of consistency I should have received. She told me she had only been there two weeks and while I am normally okay for someone who is learning to do my hair, I just feel like my service was not properly done and then it was rushed to be completed so that a large group could come in. It’s just not the same as a blow out I had not even a week before from a different salon and honestly almost felt like a waste of money for my hair to now feel so dry and frizzy in certain spots.

This location is so frustrating I want to give it one star, but I will give it 2 because 50% of the time it’s a decent experience. I’ve been to this location 4 times, I always book my appointments in advance, usually 2 weeks out. The first time I went in, I enjoyed it and decided the become a barfly. The second time I went in, the appointment was nearly 45 minutes late. I was told the owner would send me an email offering a free blowout to make up for the delay-that did not happen. I cancelled my barfly membership. The tried again after some time passed and the experience was better although they didn’t offer anything to drink and when I asked for water while in the chair, they forgot. Since the experience was okay, I rejoined the barfly. Went in for my 4th time and they were again, running late and never gave me the drink they offered. I had to cancel my appointment because I wouldn’t have time to get ready for my event. I think they see the people that are not barflys and try to treat them better so that they join but once they have your money, your time and experience is not valuable to them.

I absolutely love going to The DryBar. I will find any excuse to go great my hair washed, blown out, and styled. Not to mention their complimentary drinks. Service is always the best. I especially enjoyed Kaylee doing my hair. She did an excellent job. Hair stayed all day and night.

I learned so much during my visit. I never do much with my hair because I’ve never known what products to use or how to style it… she was so helpful!

I’m honestly not even upset leaving this review, just sad.😭 I came in this morning to get a blowout/style for a wedding. I think I must’ve gotten a very inexperienced stylist because I received probably the worst blowout I’ve ever had. My hair was stringy, I somehow feel like there was an emphasis on all my cowlicks and texture rather than than being blown out and controlled. My hair was not smooth and styled neatly. It just was really bad. Another girl come over and tried to fix some of the damage, but I overall left feeling pretty insecure and anxious for my event tonight. I appreciate the girls being kind and trying to fix it but I would really it was difficult to reverse what already had been done. PSA make sure you book with an experienced stylist, don’t take the chance just booking online when you have an important event.