Drybar - Roslyn Heights

I booked an appointment for Saturday morning very late on Friday evening. I was happy to get an appointment and when I got to the location, it was raining heavily and very hard to locate the door. This is inside a larger building with several gym and other facilities inside. Once you go into the front door, you go up the stairs and the dry bar is in the very back, just look for their yellow signature color. The person who served me was very nice and competent from what I could see. My biggest disappointment was that after I made it to my event (The rain had cleared up by then and the weather was perfect) My curls did not stay up at all. This location was nearly double what I pay for blowouts and it was extremely disappointing to not have the curls last that day. I had specifically asked for a style that would last for one to two days and he used a generous amount of hairspray but it's still did not work. I will not be coming back for that reason.

I’ve been loyal to Drybar for years, starting in NYC and then LI and I recently had the WORST experience I have ever had. Helene was extremely rude, rough and dirty. I got to this location on time and was seen late. My mom happened to call me to ask me a question that would have literally taken 30 seconds and Helene immediately said you need to get off your phone. Everyone else was on their phone, why did I have to get off? That set the tone for the entire appointment and I couldn’t wait to get out of that chair. We started with blow drying and she was rude and rough in pushing my head down, left, right and back. In all of my years here, stylist alway ask kindly, and say, “tilt your head,” not physically push it down for me. Additionally, she burned my scalp multiple times with the blow dryer, and saw me flinch and continue to keep going. She also brushed my hair with a bunch of hair that was from her previous client. After she brushed mine, she cleaned the hair out and threw it on the floor right IN FRONT OF ME! Not only was that dirty then she started coughing on me and didn’t even cover her mouth. All of this made me decide not to tip and I always tip because of the time people take to do their jobs, but that also includes customer service. Of course I get to check out and she’s staring at me as I speak to the front desk girl, who by the way, she was also treated rudely by Helene. I’d like to point out that all of the younger stylist I’ve had here always treated me with kindness and respect. Helene may not be a millennial but she needs to work on being nicer to people. Haven’t you ever heard of the saying, “treat others the way you want to be treated.”

Shout out to Tiffany! Magnificent " Southern Belle," big volume blowout. Treat yourself to Dry Bar and chose you're style. I love them all depending on where I'm going and what I'm feeling. Go to their website and look at what they offer. I'm also a fan of their products and luxiourios shampoo.

I had a morning appointment to get my hair done for an event. I waited for a half hour before I had to leave because I knew I would not make it to the event if I waited any longer. I had driven over a half hour to get to Drybar, so I ended up wasting an hour and a half. I rushed home and went to the event with my hair air dried. It was very disappointing and stressful. While I was waiting at Drybar, there was no communication about how late they were running or even acknowledgement that people were waiting. When I told the receptionist I was going to leave, she only said I wouldn't be charged. She didn't say if I stayed another five minutes or ten minutes, they would be able to take me. There was also no apology or acknowledgement of the inconvenience. If you have a special event, go somewhere that's more reliable, like Blo in Greenvale. Worst experience at a Drybar.

Brie is the best to ever do it! I have very long, thick hair and Brie blew out my hair so effortlessly. My curls lasted for days!l and it never dropped. She knows how to blow out cultural hair. Other stylists can a learn a thing or 2 from her. She is the actual best and the only reason I go to dry bar.