Drybar - Phoenix Camelback

Poor management, poor customer service. Blowouts are ok, but the Manager Refused to honor 1 of 9 styling credits unless i renewed subscription. I booked because I was told by the employee at checkout that I had 9 credits to use and she confirmed twice when I asked that there was no expiration date! The poor stylist lost her tip because of management as I refused to pay, and walked out to take it up with subscription manager. They Billed my credit card without my approval or authorization anyway.

i loved it! it was the first i’ve ever curled my hair in a very long time, and it turned out amazing! i highly recommend this place!

Tiara is bomb! So if you want to get your hair done request an appointment with her. Also, she is amazing on curly hair. I see others ready to snatch the curly hair off but she is so gentle. Service from the host is pretty good depending on who’s in the front. I’m rarely asked how my experience was and if I’d like to book my next appointment, but when I was asked before, I noticed and it made it so convenient.

First time going here. I called a week ago to make an appt and told them it’s time sensitive. They noted it in comments for hairstylist. Appt was for 8 I showed up at 7:50 they checked me. 8:10 comes so I tell the receptionist they gotta start soon cuz this is for my brothers funeral and I’m doing the eulogy. They get me back there and the stylist was very nice. She did a beautiful job. I go to pay and the lady says something about just a tip. My mind was all over the place so I said what did you say , she said we won’t be charging you today you can just tip. I left crying happy tears becuz there are still kind people left in this world. Of course I didn’t get any pics of my hair till late in the day but it was still beautiful

I went to the Drybar to get my hair done the night before I left on vacation’, I was looking forward to having my hair done so I wouldn’t have to wash and style it before my early morning flight. Worst decision I could have made! The salon provides you with a book with different style options, which I choose a beach wave a “Mai Tai” in their guide. - I should have been concerned when she styled my hair without me be able to see in the mirror….after an hour an a half of her washing and styling my hair she turns me around to look in the mirror and my hair is curled in small tight curls… not at all what the “Mai Tai” picture showed or what I had in mind for my beach vacation. After spending $120.00 to have my hair styled I am now home washing and styling my hair. Unfortunately I had an appointment following my appointment at Drybar and didn’t have another hour and a half to have them redo my hair. So disappointed such a waste of my money and time. You will save money and time and a better style doing it yourself.