Drybar - Americana at Brand

I had an event I did not have an appointment. But they were able to fit me in . Very professional. The place is very clean and organized

Quick and attentive service and made me feel special. Basic blowout I felt glamorous.

Literally this place is dying, the customer service is 0, you can never make an appointment over the phone, it’s always asking to leave a v/m they never get back to you, if you walk in it’s empty and they don’t want to assist you, never coming back!

Horrible experience! The girl washed my daughters hair and didn’t put a towel under it, her wet hair dropped everywhere. Here clothes were all wet, when I asked her to put a towel she didn’t. Then when I asked the other employee to put a towel, she said she was t going to do my daughters hair and left. We will never go here again, my daughter was so upset she said she never wanted to get her hair blow dried again.

Karen (who is not at all a 'Karen'- she is so sweet!) did an absolutely wonderful job doing my hair for a wedding on Saturday. They were a few minutes late and she was super apologetic (luckily I prepared for this because of the reviews on here). She walked me through the process because it was my first time and asked all the right things. I am from out of town but if I am ever near by she will be my go to!