Centro Médico Adeslas

An incredible queue for reception, two people sitting at the reception, the woman with red glasses talking to her partner without attending to people and the other younger girl attending. When they assist me they tell me that the skate cannot enter the center, but at no time have I seen any sign announcing it, they tell me to leave it between the two doors because they keep an eye on it (they will keep a close eye on whether they are wearing a hat and with a line that you can't see the street door) I ask them if they will take charge if it is stolen and they tell me no Therefore they don't treat me and I go home with the illness. I plan to file a claim for leaving me without medical attention

Deplorable center and attention. The pediatric service is not covered after 7 pm and they do not provide emergency general medicine services because they are children. They tell us to go to the León Hospital and send the bill to Adeslas to see if he is willing to pay it. They make it clear that they treat you as clients and not as patients. The coverage and assistance of this insurer is getting worse and worse.

To make things even worse, when you call they have a receptionist who doesn't understand anything at all, a little serious, we paid a lot of money for some terrible professionals. Every day we are getting worse in Leon, and asking for a specialist has a ridiculous waiting list, it means having private insurance for nothing.

It's a shame how the trauma service and the center work. I had to be treated this summer and since I was out of my city I went to this center, and when I left, they did not give me the medical report necessary for rehabilitation treatment. I called to make an appointment with Dr. Antonio Rodríguez, who was the one who treated me, so that he could send me the medical report by mail so that I could be referred to the rehabilitation clinic and after four scheduled appointments, in which I did not receive any type of I called from the doctor, the only answer the center gave me was to reschedule an appointment. The treatment they gave me had to be blind and conservative because there was no medical report and there was no way to contact the doctor. The health care operation of the center is a Kafkaesque shame, both on the part of the doctor who ignores up to FOUR scheduled telephone appointments and of the center, incapable of sending me a mere copy of the medical report that the doctor is supposed to prepare when he visits you, something of which I doubt supremely.

I've been trying to get through for 5 hours and they don't take the call. It seems to me a lack of respect and professionalism, if they see that they are not arriving, not receiving new users. First pediatric appointment I had and they left me waiting for more than 2 hours. ""