British Swim School at 24 Hour Fitness - El Cerrito Super-Sport Gym

Let me echo what others (eg. Jennifer Nakato) below said - ridiculously overpriced for 30min, contracts lock you in for the month to ensure that you always pay more then what you use, holidays are flat out canceled without the opportunity to make up (so you pay again for nothing), most instructors are kids and completely unprepared for the job (except Ariel), the pool is cold and the facilities grimy, and you’re kid is lucky to get 5 minutes mediocre attention. There’s nothing to recommend here but to get swim lessons elsewhere.

I wish I’d read other reviews before wasting my money on these swim lessons. Please read!! It’s a COLD and SMALL POOL, chaotic environment where 3+ classes are going on in ONE LANE. It’s impossible for children to learn to swim under these conditions. Plus, the instructors are young, inexperienced and clearly in over their heads. Big promises were made, a $114 non-refundable “registration fee” was paid… yet the instructors don’t remember who you are, aren’t consistent, and the facilities are unimpressive. These lessons are ridiculously overpriced for the quality you receive!!! We were signed up for 4 classes, and out of the 4, 1 was cancelled last minute and 2 had different instructors. There was no consistency. Don’t waste your time or money!!!

We like that our kids are learning actual safety skills like floating on their back and climbing out of the pool on their own. Also the app is very convenient and the staff-both the teacher and the office and at the lessons are responsive, friendly and have their act together.

This swim school is ridiculously overpriced for the quality of lessons you receive. It’s $55 for a 30 min lesson with 4 kids per session which means each child gets maybe 10 min in the water, if that. It’s in 24 hour fitness and the lessons are in one lane of the pool only and there are many staff people standing around doing absolutely nothing. My kid’s teacher was kind, but after 3 months of paying for classes we decided to go elsewhere. Additionally, because we cancelled, we were told we can’t reschedule make up lessons for sessions we missed. What a waste of money, don’t sign your kids up for lessons here.

Attended one class, and while the instruction seemed fine the fact that the pool and area was shared with general public didn’t create a safe family space for us. ( not wanting to go into detail about unpleasant interaction we had with a gym user). Luckily, the manager understood and canceled the remainder of our classes.