FANTASTIC customer service and EXCELLENT work.
I brought my 2014 Toyota Corolla with serious damages on it. The rocker panel was totally ruined and many other pieces were broken on the driver side including both doors, bumper, headlights… not only did Jim the owner stored my car free of charge for more than 10 days, he was transparent about all work that was being done and made sure I felt comfortable through the entire process. He ordered the parts, brought the car in a week ago and saved me a lot of money by fixing the rocker instead of replacing it. I was amazed by the quality of the work. The car looks like it was never damaged.
Bottom line: I am very happy with the job done on my car and I highly recommend Bones Body Shop to everyone. I paid out of pocket and felt the pricing was very fair and the workmanship is excellent. I will update this review a year from today to confirm the quality of the repair.
The owner is amazing and did a wonderful job. I needed my replacement sidemirror painted and he was professional, timely, the color matched exactly (you will think that side mirror is the original). The price was fair. I would go to him again if I ever needed work done for my car
I was recommended to Bones from another auto body shop to have some rust repaired and they did not disappoint.
PROS-
-they actually saved me money from what was originally quoted and they were open to me sourcing parts if it was cheaper for me.
-the quality of my repair was outstanding.
-great communication and easy to deal with them as they're a family owned.
-original quote was consistent with other places in area and we reviewed the repair prior to payment. They would have been more than willing to address any and all concerns if there were any.
-he also took care of a few minor things that were in vicinity of my repairs for free.
CONS
-none for me would absolutely use them again
Neutral/FYI
-I didn't realize until after I was on road that there was remnants/debree from the repair or from something being sanded. Most likely due to my windshield being out and/or other work bring done. Wasn't a mess by any means but enough for me to vacuum and wipe dash/center console down afterwards. Not a big deal, just didn't know to expect this as a byproduct. I know they would have vacuumed it for me if I went back. If it were to a greater degree I would have.
Well an update on my bike that got painted twice and i repeat twice for the same job. Less than 2 months being on the bike every spot he repaired is starting to crack back out! Paint is bubbling up in a couple spots. Oh yea and i forgot, for $1300.00 paint job on a bike he could not even take the time to take the gas cap off the tank to pain under it, instead he just taped around it. Even though i am a firmer employee i didnt expect a "deal" . I took it to him because i thought he did great work. He was sure fire picky as hell when i worked there. When he quoted me a price i didnt even try to haggle the price . The first time i picked up the pieces i took them home to inspect them to find out they the job was complete garbage. When i took back to be repaired he yelled and screamed like i was being an inconvienence in wanting a quality paint job for $1300.00 . He then snatched the pieces out of my hand and began to curse me out like i was his child. I should never have went to bones body shop! It was not the finishing touch i needed on my bike. Maybe if you had a little bit more respect for your customers ,ex employee or not you would stay a busy reputable company. I am so sorry i ruined your week for wanting a nice looking quality paint job for my hard earned $1300.00 . I am now going to get the bike repainted by a different reputable company when i can save up the money you ultimatly stole from me for the garbage work that is on my bike currently. Hope someone will see this that was in my posistion with a set budget and decides to go somewhere else. Thank you! And remember there big guy , learn how to talk to and treat your customers and you might get return work. Please dont steal peoples money from them anymore , its not very nice!
I have had Bones paint 2 Motorcycles (one two different color schemes during the time I owned it) and a number of repairs on cars and trucks I owned. He is in the middle of a full restoration of an old Ford truck for me. He is the real deal and one of the old time good guys. His vision for what needs to be done is amazing and his work is second to none at a reasonable price!
Jay Arnold
Plainfield IN
9 years ago
Preguntas frecuentes Bones Body Shop
Como es Bones Body Shop calificado?
Bones Body Shop has a 4.6 calificaciones con 21 Reseñas.
0
FANTASTIC customer service and EXCELLENT work. I brought my 2014 Toyota Corolla with serious damages on it. The rocker panel was totally ruined and many other pieces were broken on the driver side including both doors, bumper, headlights… not only did Jim the owner stored my car free of charge for more than 10 days, he was transparent about all work that was being done and made sure I felt comfortable through the entire process. He ordered the parts, brought the car in a week ago and saved me a lot of money by fixing the rocker instead of replacing it. I was amazed by the quality of the work. The car looks like it was never damaged. Bottom line: I am very happy with the job done on my car and I highly recommend Bones Body Shop to everyone. I paid out of pocket and felt the pricing was very fair and the workmanship is excellent. I will update this review a year from today to confirm the quality of the repair.
8 years ago0
The owner is amazing and did a wonderful job. I needed my replacement sidemirror painted and he was professional, timely, the color matched exactly (you will think that side mirror is the original). The price was fair. I would go to him again if I ever needed work done for my car
3 years ago0
I was recommended to Bones from another auto body shop to have some rust repaired and they did not disappoint. PROS- -they actually saved me money from what was originally quoted and they were open to me sourcing parts if it was cheaper for me. -the quality of my repair was outstanding. -great communication and easy to deal with them as they're a family owned. -original quote was consistent with other places in area and we reviewed the repair prior to payment. They would have been more than willing to address any and all concerns if there were any. -he also took care of a few minor things that were in vicinity of my repairs for free. CONS -none for me would absolutely use them again Neutral/FYI -I didn't realize until after I was on road that there was remnants/debree from the repair or from something being sanded. Most likely due to my windshield being out and/or other work bring done. Wasn't a mess by any means but enough for me to vacuum and wipe dash/center console down afterwards. Not a big deal, just didn't know to expect this as a byproduct. I know they would have vacuumed it for me if I went back. If it were to a greater degree I would have.
6 years ago0
Well an update on my bike that got painted twice and i repeat twice for the same job. Less than 2 months being on the bike every spot he repaired is starting to crack back out! Paint is bubbling up in a couple spots. Oh yea and i forgot, for $1300.00 paint job on a bike he could not even take the time to take the gas cap off the tank to pain under it, instead he just taped around it. Even though i am a firmer employee i didnt expect a "deal" . I took it to him because i thought he did great work. He was sure fire picky as hell when i worked there. When he quoted me a price i didnt even try to haggle the price . The first time i picked up the pieces i took them home to inspect them to find out they the job was complete garbage. When i took back to be repaired he yelled and screamed like i was being an inconvienence in wanting a quality paint job for $1300.00 . He then snatched the pieces out of my hand and began to curse me out like i was his child. I should never have went to bones body shop! It was not the finishing touch i needed on my bike. Maybe if you had a little bit more respect for your customers ,ex employee or not you would stay a busy reputable company. I am so sorry i ruined your week for wanting a nice looking quality paint job for my hard earned $1300.00 . I am now going to get the bike repainted by a different reputable company when i can save up the money you ultimatly stole from me for the garbage work that is on my bike currently. Hope someone will see this that was in my posistion with a set budget and decides to go somewhere else. Thank you! And remember there big guy , learn how to talk to and treat your customers and you might get return work. Please dont steal peoples money from them anymore , its not very nice!
10 years ago0
I have had Bones paint 2 Motorcycles (one two different color schemes during the time I owned it) and a number of repairs on cars and trucks I owned. He is in the middle of a full restoration of an old Ford truck for me. He is the real deal and one of the old time good guys. His vision for what needs to be done is amazing and his work is second to none at a reasonable price! Jay Arnold Plainfield IN
9 years ago