Blowout Junkie

I like the stylists this isn’t about them at all… I keep getting random unauthorized charges on my card. I’ve reached out multiple times and have been told the owner is not available and I’d get a call back from her. No one has ever called me back. Something is up with the owner and very deceptive business practices. I read other reviews and see this is a more common theme. Will be cancelling my membership here. Owner- If you’re reading this, I have emails with you copied and you never responded. I know my account is on high alert because I saw it on the computer screen at the checkout desk. You’re still unable to address or contact me back which blows my mind.

I received a french braid job that was terrible. The braids itself were fine, but the stylist used some sort of product that left my hair sticky and made it look soaking wet. She did not tell me she was going to use any hair product like this. I had to take it down immediately. It took 3 hair washes to get this substance out of my hair. They have been giving me the run around regarding a refund. I was told to email Nicole and it’s been 2 weeks and I have not gotten a response. I called the salon and another stylist told me she would contact Nicole and I still have heard nothing. Very unprofessional. I do not recommend services here based on my experience.

Stylist was very helpful with asking about my hair type to know what products to use to hold my hair. I loved the outcome! I Would come back here !

Luz did my hair for a wedding and it looked amazing and stayed well put throughout one of the most humid days in Chicago! Would go see Luz again!

I went here for an updo for a friends wedding. First of all, they put me with a different stylist than who I booked with. I intentionally didn’t book with that stylist because she had a lot of availability which made me worried of her skill level. I showed her some pictures of what I was interested. The back somewhat looked like it, the front did not at all. It looked sloppy and undone. I asked her to fix specific things multiple times but it kept looking the same, I asked for a braid, she asked if a twist was ok, I got neither. It was falling out within two hours of wearing it. I couldn’t stay long enough to get it fixed and just had to eat $100 for a hair style I honestly could have done better myself. Super disappointing experience.