Auto Glass Now

Avoid, 1st experience: I called 2 weeks ahead to make an appointment for a new windshield for a family member out of town. Was told they would have the windshield ready on appointment date. Take the care in the night before to drop it off with them and the building was locked up @ 5pm ( they “close” at 5:30pm). Someone opens the door just to find out they have no record of my appointment and no windshield on hand. 2nd experience: called on Aug 3rd to confirm a windshield availability and set appointment for Aug 5th. Showed up just before opening for my appointment, waited until their opening time, just to find building still locked. It’s a Saturday, and people run late, so I waited. 8:20 comes with no one having shown up, so I called. Confirming my appointment and that they are open. Upon letting the women on the phone there’s no one here, she tried calling the manager 5 times with no response. Had no solution for me, and no idea why they hadn’t opened yet and no idea when they would. So once again left without a windshield. I decided to give Auto Glass Now a try due to all the positive reviews. I however, am not sure how they are getting all these positive reviews. Maybe just my luck, but I can’t recommend them at all.

We had two chips in the matter of a month, one was able to be filled and the latter required windshield replacement. We are happy with both jobs that were done and the guys are nice to work with. The only reason I didn’t go 5 stars is the amount of time I was left wondering after dropping my car off. Would definitely recommend them, however!

I highly recommend this place and im extremely picky. I also have a brand new 2023 vehicle. I called around to many places in Lincoln. Raphael was very honest with me on the phone.. That's part of the reason why I chose this place and I'm so glad I did. You will not be disappointed.

Best auto glass service in Lincoln! Used these guys the other day, Rafael was extremely professional and got me a quote quickly over the phone and came out to my house within the week for service! Will most certainly recommend and use them again!

Very friendly staff-Do exactly what they say they will do and even in the time period they say they can do it. Made every effort to quickly reschedule me when I had to miss first appt. Thank you for your professionalism!!