Auto Glass Now

Highly recommend!! Dallas was so accommodating and honored their estimate. They took care of me very quickly and were incredibly professional. We will only use them in the future and are recommending to all of our family and friends. Thank you so much for fantastic service!

Staff was very nice and friendly. Replacement of windshield was done in less time than expected but replacement windshield was a little different than the one that was in truck prior to replacement. The old windshield was tinted across the top four inches and the new windshield has no tint. Don’t know if it makes any difference or not.

They didn’t have the right windshield for my truck, wrong year. Quoted me $300 more for the correct one. When I asked why I was told they had to calibrate my sensors. I said no thanks. A guy working there told me he’s not seen a GM need that done. They left a screw driver type tool on the roof, as I drove away I hear this clunking. I went back & gave them the tool back. They scratched my truck by the windshield as well. I have used them in the past and never had issues. This was not a good experience.

I have a 2019 Ford Explorer I have brought my explorer to have the windshield replaced three years ago. I have had to have the pillars replaced by auto glass now five times they keep on flying off when I am driving my vehicle so they have flown off for a six time and they do not want to fix them. I took it to a Ford certified dealership and ask them why these pillars keep on flying off that auto glass now has put on my vehicle. They told me that they are just gluing on a piece and not repairing it properly. This is a safety issue for anybody that is behind me while I’m driving. They keep on ignoring my issue. I have contacted the Better Business Bureau. I have contacted corporate for auto glass now, and they keep on ignoring my issue this pillars that were put on by auto glass now are put on incorrectly. They have flown off six times, and I sent them a bill. To have this issue corrected properly by the Ford dealership. If they do not fix this correctly, I am going to file a small claims. Against them this is not like one time they came off. This is six times. They have flown off and they just ignore me. It’s been ridiculous. I would not bring your vehicle to this place. They are doing things half way, and they do not care. That they are not doing it properly I would give them a one star I’d give them less if I could. And to have this problem fixed correctly is a $900 job according to the Ford dealership. This has been going on for three years. I just want my vehicle fixed correctly. I don’t just want it gluten halfway. This company will ignore you. They will not fix the problem correctly. Do not use this company. I would pay a little extra to have somebody fix it correctly.

They did a great job on replacing the class on my window! The office staff were friendly and courteous. The only drawback was that I had made an appointment for noon and they called me in the morning to confirm but I didn't get the voicemail until later. I was told when I arrived I would have a 2-hour wait. I got there 10 minutes late, but still feel the wait was a little long. Overall though I would definitely have to say I would go there again. The price was perfect.