The best body shop in Palatine! Originally got work done on my Subaru back around May of 2020 after a little fender bender. Carlos and his crew were super helpful and informative of any potential discoloration between body panels. Fast forward three years later, and the paint and craftsmanship is still holding up with no chipping. I highly recommend Auto Collision Rebuilders whether its from an accident or needing a respray.
Long & overdue review, but definitely needed! I went in November to have some damage repaired on my Chrysler 200 through my insurance. It ended up being more like my entire bumper had to be replaced, but Carlos & team did a great job on my baby. He did a great job walking me through the process (me: knowing 0 about cars) and when I picked up he also thoroughly explained what was done...I could even see my old bumper on the side of the garage with the damage. They definitely go the extra mile, as my car is a specific paint - which they had to reorder to get it to match perfectly. With working from home, I'd completely forgotten about the appointment at 5pm and Carlos was nice enough to wait for me while I walked over to the shop & I'm pretty sure they cleaned my car! Awesome, awesome job! Smooth process, knowledgeable, honest, Spanish speaking ability, great people and a local shop! The process seems like talking to a family friend vs. a shop! Highly recommend for your car needs!
Carlos did a great job on a front end collision. His work on the car is fantastic and the in house paint job matches OEM perfectly which I was initially worried about. He also dealt with my insurance for weeks which was a constant issue for us. I respect his patience and that he didn't sacrifice quality because of the insurance issues. Would definitely recommend this shop
I have used ACR 2 or 3 times now for body repairs. They do impeccable work. Never fail to impress. They keep customers updated w/pics & estimate of completion. I highly recommend!
P.S. Wrigley is a cutie.
Due to getting in a car accident, I was looking for a body shop for repair, started Googling and looking up reviews and settled on bringing my car in to Auto Collision. Their customer service is outstanding; very professional, knowledgeable, empathetic to your needs, and Juan was great with explaining details and very nice/kind. Upon pick up of my car, they did a great job with the repair, informed me that they're still waiting on molding (the only part on back order), and assured me that it should be in within a couple of weeks and they'll place it on for me right away. Overall, I am very pleased with their awesome service, if you need a body shop, please use this one, you will not regret your decision.
12 months ago
Preguntas frecuentes Auto Collision Rebuilders
Como es Auto Collision Rebuilders calificado?
Auto Collision Rebuilders has a 5 calificaciones con 104 Reseñas.
0
The best body shop in Palatine! Originally got work done on my Subaru back around May of 2020 after a little fender bender. Carlos and his crew were super helpful and informative of any potential discoloration between body panels. Fast forward three years later, and the paint and craftsmanship is still holding up with no chipping. I highly recommend Auto Collision Rebuilders whether its from an accident or needing a respray.
3 months ago0
Long & overdue review, but definitely needed! I went in November to have some damage repaired on my Chrysler 200 through my insurance. It ended up being more like my entire bumper had to be replaced, but Carlos & team did a great job on my baby. He did a great job walking me through the process (me: knowing 0 about cars) and when I picked up he also thoroughly explained what was done...I could even see my old bumper on the side of the garage with the damage. They definitely go the extra mile, as my car is a specific paint - which they had to reorder to get it to match perfectly. With working from home, I'd completely forgotten about the appointment at 5pm and Carlos was nice enough to wait for me while I walked over to the shop & I'm pretty sure they cleaned my car! Awesome, awesome job! Smooth process, knowledgeable, honest, Spanish speaking ability, great people and a local shop! The process seems like talking to a family friend vs. a shop! Highly recommend for your car needs!
2 years ago0
Carlos did a great job on a front end collision. His work on the car is fantastic and the in house paint job matches OEM perfectly which I was initially worried about. He also dealt with my insurance for weeks which was a constant issue for us. I respect his patience and that he didn't sacrifice quality because of the insurance issues. Would definitely recommend this shop
a year ago0
I have used ACR 2 or 3 times now for body repairs. They do impeccable work. Never fail to impress. They keep customers updated w/pics & estimate of completion. I highly recommend! P.S. Wrigley is a cutie.
10 months ago0
Due to getting in a car accident, I was looking for a body shop for repair, started Googling and looking up reviews and settled on bringing my car in to Auto Collision. Their customer service is outstanding; very professional, knowledgeable, empathetic to your needs, and Juan was great with explaining details and very nice/kind. Upon pick up of my car, they did a great job with the repair, informed me that they're still waiting on molding (the only part on back order), and assured me that it should be in within a couple of weeks and they'll place it on for me right away. Overall, I am very pleased with their awesome service, if you need a body shop, please use this one, you will not regret your decision.
12 months ago