We made two tickets abroad by phone and they made the reservation wrong. They didn't take charge. They were not even able to solve it with dignity.
I don't recommend them.
Excellent attention, follow-up, recommendations. We went to Catararas, everything was perfect! Thank you Francisco for everything!! Highly recommended!!
Excellent pre-sale and post-sale service.
The place recommended by Antonina Loucheva (Villa Crespo Branch Manager) was excellent. I had a problem with a voucher
incorrectly issued and they solved it and called me during a weekend. Likewise, they also managed the return of a transfer that was not provided. EXCELLENT SERVICE!!! I would always recommend them.
They are very reliable, the advice is excellent, they handle many package, accommodation and flight options, as well as competitive prices. Highly recommended! Professionalism at all times.
I bought plane tickets in 2019 in Al Mundo from Alto Palermo and they attended me from 10. That's why a few days ago I went to check the price for another trip to Al Mundo from Villa Crespo. TOTAL DISAPPOINTMENT. Terrible attention and disrespect.
When I entered I said good morning, 2 people at their desks, a girl and a boy, nobody answered my greeting, 2 more times to answer... 😏 When requesting a quote for the trip I was going to do, there was not much interest on his part, The boy from the first desk answered. I think he underestimated me. I want to add that I already bought my tickets for Punta Cana and Miami and at another travel agency. I want to clarify that it is not the Agency, it is the staff, a shame because before there were other people who attended much better.
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We made two tickets abroad by phone and they made the reservation wrong. They didn't take charge. They were not even able to solve it with dignity. I don't recommend them.
2 weeks ago0
Excellent attention, follow-up, recommendations. We went to Catararas, everything was perfect! Thank you Francisco for everything!! Highly recommended!!
a year ago0
Excellent pre-sale and post-sale service. The place recommended by Antonina Loucheva (Villa Crespo Branch Manager) was excellent. I had a problem with a voucher incorrectly issued and they solved it and called me during a weekend. Likewise, they also managed the return of a transfer that was not provided. EXCELLENT SERVICE!!! I would always recommend them.
7 months ago0
They are very reliable, the advice is excellent, they handle many package, accommodation and flight options, as well as competitive prices. Highly recommended! Professionalism at all times.
9 months ago0
I bought plane tickets in 2019 in Al Mundo from Alto Palermo and they attended me from 10. That's why a few days ago I went to check the price for another trip to Al Mundo from Villa Crespo. TOTAL DISAPPOINTMENT. Terrible attention and disrespect. When I entered I said good morning, 2 people at their desks, a girl and a boy, nobody answered my greeting, 2 more times to answer... 😏 When requesting a quote for the trip I was going to do, there was not much interest on his part, The boy from the first desk answered. I think he underestimated me. I want to add that I already bought my tickets for Punta Cana and Miami and at another travel agency. I want to clarify that it is not the Agency, it is the staff, a shame because before there were other people who attended much better.
a year ago