Almundo

We went to buy a flight with my family at the Villa Bosch branch, and the salesperson, Lucas Fernández, assured us that the flights were always going up, and with today's situation, they were going to continue going up. We trusted his word, and the next day the flight had been cut in half, making a HUGE difference in money. Before 24 hours we went to the branch and this seller told us “that he couldn't cancel anything”, “he couldn't make the refund”. After speaking with other sellers, they informed us that within 24 hours the seller must help the client and their requests, whether the flight is refundable or not. This guy sent us DIRECTLY TO OUR HOUSES WITHOUT GIVING US A SOLUTION. We are going to do everything to solve the problem, and for this seller (Lucas Fernández) to take charge of what he sells.

Very kind attention!!

Excellent attention from the super dedicated staff