Aeromexico

Delayed our flight 12 hours, waited in line for 3 hours just to be told there were no hotels, have $20 worth of food vouchers that only work at 3 "restaurants". We're talking grandmas and children standing for that time at 2am with zero communication or service. Not even water. All of this could have been automated with an app. It is against the law for them to delay a flight by more than 4 hours without paying for a hotel. They don't care.

I'm feel better call customers Service, cuz I have better deals straight to Aeromexico, my self recommended to call Aeromexico Customers Service

Aeromexico lost my luggage on more than 1 occasion, it was literally twice the same year on a different flight, didn’t give me a refund or exchange on a flight that was missed due to covid related reasons,

A very nice and modern place although the meals are expensive but it was worth it

Excellent service, Jamie was very attentive and kind. This is the best airline in Mexico.